Privacy Policy

Legal

Privacy policy.

This explains what information Halo Finds collects when you visit or shop with us, how it's used, and the choices you have.

Last updated: [June 2026]

What we collect

When you browse the site or place an order, we collect:

  • Contact details — name, email, shipping address, phone number
  • Order information — items purchased, order value, payment status
  • Payment information — handled directly by our payment processor; we don't store full card numbers on our own systems
  • Device and usage data — IP address, browser type, pages viewed, and how you interact with the site, collected automatically via cookies and similar tools

How we use your information

  • To process and fulfill your orders, including shipping and customer support
  • To send order confirmations, shipping updates, and respond to your inquiries
  • To improve the site, our product selection, and the shopping experience
  • To send marketing emails or offers, only if you've opted in — you can unsubscribe at any time
  • To detect and prevent fraud or abuse of the site

Who we share information with

We don't sell your personal information. We share it only with the third parties that help us run the store, including:

  • Our ecommerce platform (Shopify) and payment processor, to handle checkout and payments securely
  • Shipping carriers and fulfillment partners, to deliver your order
  • Analytics and marketing tools, to understand site performance — this data is generally aggregated or anonymized

We may also disclose information where required by law.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some site features may not work properly without them.

How long we keep your data

We keep order and account information for as long as needed to fulfill orders, meet legal and accounting requirements, and resolve any disputes. You can request deletion of your data at any time, subject to what we're legally required to retain.

Your choices

  • Request a copy of the personal information we hold about you
  • Ask us to correct or update inaccurate information
  • Request that we delete your information
  • Opt out of marketing emails at any time via the unsubscribe link

To exercise any of these, email us using the contact below.

Changes to this policy

We may update this policy from time to time as our practices change. The "last updated" date at the top will reflect the most recent revision.